Privacy Policy
AiVideo ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information.
Last updated: March 15, 2026
1. Information We Collect
- Account Information: When you register an account, we collect your name, email address, and profile picture.: Usage Data: We collect information about how you use our services, including videos generated, prompts used, models and parameters used.
- Usage Data: We collect information about how you use our services, including videos generated, prompts used, models and parameters used.: Payment Information: Payment processing is handled by third-party services (Creem, Stripe). We do not store your full credit card information.
- Payment Information: Payment processing is handled by third-party services (Creem, Stripe). We do not store your full credit card information.: Device Information: We automatically collect device information, IP address, browser type, and operating system.
- Device Information: We automatically collect device information, IP address, browser type, and operating system.: We do not sell your personal information. We share information only in the following circumstances:
2. How We Use Your Information
- To provide, maintain, and improve our services
- To improve our services and develop new features
- To communicate with you, including technical updates and marketing materials (you can opt out)
- To analyze usage patterns to optimize our AI models and algorithms
- To comply with legal obligations and protect our rights
3. Information Sharing
We do not sell your personal information. We share information only in the following circumstances:
- Service Providers: With third-party service providers who help us operate our business (AI providers, payment processors, cloud services): Legal Requirements: If we believe disclosure is reasonable necessary to comply with law, protect our rights, or investigate fraud
- Legal Requirements: If we believe disclosure is reasonable necessary to comply with law, protect our rights, or investigate fraud: Business Transfer: In connection with a merger, acquisition, or sale of assets (we will notify you)
- Business Transfer: In connection with a merger, acquisition, or sale of assets (we will notify you): Aggregated or Anonymous Data: For any purpose in aggregated or de-identified form
- Aggregated or Anonymous Data: For any purpose in aggregated or de-identified form: We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
4. Data Security
We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Security measures include: SSL/TLS encryption, secure data centers, access controls, regular security audits
5. Data Retention
We retain your data: (a) for as long as your account is active, (b) as necessary to provide our services, (c) as required by law. You may request deletion of your account and data.
6. Your Rights (CCPA & GDPR)
Under the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), you have the following rights:
- Right to Know: The right to know what personal information we collect and use:
- Right to Delete: The right to request deletion of your personal information:
- Right to Correct: The right to correct inaccurate personal information:
- Right to Opt-Out: The right to opt out of the sale of personal information (we do not sell personal information):
- Right to Portability: The right to receive your personal information in a portable format:
How to Exercise These Rights: Please contact us at support@aivideo.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
- Essential Cookies: Required for the website to function (authentication, language preferences): Analytics Cookies: Help us understand how users use our services
- Analytics Cookies: Help us understand how users use our services: Preference Cookies: Remember your settings and preferences
- Preference Cookies: Remember your settings and preferences: Management: You can manage cookie preferences through your browser settings
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to countries other than your own and processed there, including the United States, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by email and/or prominent notice on our website. Continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this privacy policy or your personal information, please contact us at:
Email: support@aivideo.com
Address: [Your Company Address]
For questions, please contact us at support@aivideo.com